Payment
Do I have to pay duty on my delivery that is coming from the UK?
Orders sent outside of the UK and EU (ROW) If you are ordering and shipping outside of the UK and EU we would recommend that you check if your order will be subject to Customs Duty, Excise Duty and/or Goods Service Tax (GST) fees. Payment of these ...
Do you offer gift cards?
No, sorry we do not currently offer gift cards.
When do you take payment for my order?
We take payment at the end of our checkout and your order has been successfully placed on our website.
How long until I see my refund in my account?
Refunds are always actioned back onto the original payment method. Please allow 2-5 working days for card refunds and 1-3 working days for PayPal refunds to appear back in your account.
How can I pay without a PayPal account?
You can simply checkout using PayPal as a guest; they accept Visa and Mastercard as payment options. When paying as a guest, please ensure that the address within PayPal matches the order delivery address, as this is where we will ship the parcel.
My card has expired, how will I get my refund?
We will now issue a refund through a bank transfer, please contact our Customer Support team here with the following details to assist us in refunding you: Mobile Fun Order ID Sort code and Account Number (for UK based bank accounts) OR Swift ...
Which payment methods can I use?
You can pay by PayPal or Credit and Debit card via our website. Unfortunately, we do not accept American Express. Mobile Fun takes your security seriously as part of this commitment, we use Verified by Visa and Mastercard Securecode to prevent fraud ...
What is PayPal Checkout?
PayPal Checkout allows you to buy goods without having to input billing and delivery details. It makes shopping quicker and easier!
Why was my payment declined?
You will need to contact your payment provider to find out why the transaction was not authorised by them. Once resolved with your payment provider you can replace your order on our website.