Where can I get a copy of my invoice?
A paper copy will be inside your parcel but if for any reason you need another copy just email our Customer Support team who will get a copy emailed to you.
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How do I get my personal information removed under GDPR?
You can have your data removed by submitting our Data Removal Request form here.
Can I get a discount for bulk orders?
We do not offer discounts on bulk Business to Customer (B2C) orders. However, we do have a Business to Business (B2B) department, for me information please see our B2B page here.
My card has expired, how will I get my refund?
We will now issue a refund through a bank transfer, please contact our Customer Support team here with the following details to assist us in refunding you: Mobile Fun Order ID Sort code and Account Number (for UK based bank accounts) OR Swift ...
Can I get an exchange on my order?
Yes, you can return your item for an exchange. Where applicable, replacement or alternative items will be processed as promptly as possible, but please be aware that it may take up to 10 working days to issue the item. If an item is out of stock, it ...
How long until I get a refund for my return?
We ask you to allow our Returns Department 10 working days to process your return from the day Mobile Fun receive your parcel for either a refund or an exchange. After your return has been processed we will send you an email to alert you. Please ...