What is your returns policy?

What is your returns policy?

You can view our full returns policy here.
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    • Will you refund my returns delivery cost if I return an item back to you?

      We will refund your returns delivery cost if the item you are returning is faulty or not as described.   If the item is unwanted then you will have to cover the cost of return.  Need more info? Please see our full Returns Policy here.
    • Do you have a store I can visit?

      Unfortunately not, but you can order online and we offer a 30 day returns period for all unwanted goods- for more information please see our Returns Policy.  
    • Can I get an exchange on my order?

      Yes, you can return your item for an exchange. Where applicable, replacement or alternative items will be processed as promptly as possible, but please be aware that it may take up to 10 working days to issue the item. If an item is out of stock, it ...
    • How do I return an item?

      We have made returning an item to us super easy.   Click here to start your return now! 
    • Can I return a product if I do not have the packaging?

      If unwanted, unfortunately, we cannot refund, replace or exchange products if the seal/packaging has been disposed of, broken or opened.  If the item has a fault then please do fill out our returns form stating the reasons ensuring that your ...