How do I return an item?

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• Will you refund my returns delivery cost if I return an item back to you?

  We will refund your returns delivery cost if the item you are returning is faulty or not as described.   If the item is unwanted then you will have to cover the cost of return.  Need more info? Please see our full Returns Policy here.

• How will I know if you have received my return?

  Once we have received and processed your return, we will send you a confirmation email to keep you updated. 

• What is your returns policy?

  You can view our full returns policy here.

• Can I return a product if I do not have the packaging?

  If unwanted, unfortunately, we cannot refund, replace or exchange products if the seal/packaging has been disposed of, broken or opened.  If the item has a fault then please do fill out our returns form stating the reasons ensuring that your ...

• Can I get an exchange on my order?

  Yes, you can return your item for an exchange. Where applicable, replacement or alternative items will be processed as promptly as possible, but please be aware that it may take up to 10 working days to issue the item. If an item is out of stock, it ...