Can I call you by telephone?

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• How do I contact customer services?

  Firstly, have a look at our FAQ's as the most common questions are answered here and there is no waiting around! If you still need to contact us then email our Customer Support team for help.   Just note that it might take the team 1-2 business ...

• How do I make a complaint?

  We hope that you never need to make a complaint but if you do, don’t worry, we’re here to help!  Please contact our Customer Support team who will help resolve any issue you may have.  To help resolve the problem as quickly as possible could you ...

• My card has expired, how will I get my refund?

  We will now issue a refund through a bank transfer, please contact our Customer Support team here with the following details to assist us in refunding you: Mobile Fun Order ID Sort code and Account Number (for UK based bank accounts)    OR    Swift ...

• Can I deliver to a different address to the one confirmed on my PayPal account?

  Unfortunately, we can only ship to the confirmed address that PayPal provide us through their Express Checkout.  This is to ensure that both the buyer and seller have full protection against fraud or lost and delayed parcels. If you need further ...

• Can I change or cancel my order?

  Our customers want their orders fast.  So we have to process your orders even faster!  If your order has been shipped or started the process then we are super sorry that we will not be able to change or cancel your order.  You can check the status of ...